Contact Us

Pass & Order Support

Access your FanAccount to view or manage your order. Still need help? Contact AXS Support.

Email Contact: support@axs.com

Phone Contact & Times: 844-407-2291
Monday - Friday 8AM - 10PM GMT
Saturday & Sunday 12PM - 10PM GMT

AXS Live Chat: support.axs.com

Hotel Package Support

For any questions about your Hotel Package, please contact On Location Support at music@onlocationexp.com.

Interested in a Hotel Package for 8 or more people? Get started here.

Vending

We are now accepting Craft and Food Vending applications for Sand In My Boots.

Craft Vendors may submit applications here. Food Vendors may submit applications here. Please complete the application by February 1, 2025, and you will be contacted if further selected.

Work With Us

Be a part of the team that makes the magic happen! Apply to work with Sand In My Boots here.

MEDIA & PRESS

We are now accepting Media & Press Applications for Sand In My Boots 2025! Click here to submit.

Email press@sandinmybootsfest.com for media inquiries or questions.

CABANAS

Looking to take your festival experience to the next level? Email us at concierge@sandinmybootsfest.com.

PARTNERSHIP INQUIRIES

For partnership inquiries, reach out here.

GENERAL FESTIVAL INQUIRIES

For general festival questions, email info@sandinmybootsfest.com.

ADA / ACCESSIBILITY INQUIRIES

Please visit our ADA page.